HYSSES accepts exchange for our products if they meet all the following criteria:
- Product is purchased within 7 days.
- Product for exchange is accompanied with original receipt or proof of purchase.
- Product is unused, unopened with original packaging intact, and in selling condition.
- Product is purchased from any HYSSES boutique in the same country.
Promotional and/or bundled items are non-exchangeable, and non-refundable.
Exchange will be granted If product sold is found to be defective or different from receipt.
If product for exchange is a higher priced item than the product purchased, customer will be required to top up the price difference.
If the product for exchange is a lower priced item, there will be no change given.
Product exchanges can only be performed once at the outlet of purchase on the original transaction, of which will be invalid for exchanges thereafter.